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  Product Recall - 2008
Is it my unit?
What to do?
Press Releases
FAQs
What should I do if I think my unit is affected by the recall?
If your unit's model number is included in the list of products affected by the recall, there are a few steps you need to take to verify.
#1 :  We recommend you to turn off your unit and unplug it from the power source.
#2 :  Go to the Is it My Unit? section online or call us at 1-866-279-0088. Whether you go online or call us directly, you will need to have your model #, serial number# (both located on the back of your unit) and identify which type of base either solid or vented your product has.

  Policy and Procedures

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